Refund policy

Zero Skateboards Return policy:

ZERO accepts returns within 30 days from the ship date. Items must be new & not worn or used. All items are inspected upon return & if an item appears to be used or worn it will simply be shipped back to you. 

Please note that shipping and handling charges are non-refundable & refunds from international returns will not include shipping costs. **INTERNATIONAL ORDERS ARE SUBJECT TO CUSTOM TAXES AND DUTIES THAT ARE THE CUSTOMERS RESPONSIBILITY TO PAY**

ZERO does not offer re-shipping. Items undeliverable by couriers will be refunded, upon return to our facility, and re-added to stock so please make sure your shipping information is correct and double-check the items in your order before final checkout. 

Please follow your package with the provided tracking number. If an email with order confirmation accompanied by a tracking number is not received within 48 hours from purchase please contact our customer service.

ZERO skateboards are guaranteed against all manufacturing defects. If your board warps or delaminates due to a manufacturing defect, we will replace it up to 90 days from the ship date. This does not cover normal wear & tear, water damage & intentional or unintentional breakage.

Please note that all sales are final on items purchased during a sale.

To start the return process, please send the item to the address below accompanied with a copy of the sales receipt and/or order confirmation:

Please allow 2 weeks for process and handling.